After-sales-policy

Averong provides assistance for customers who experience product or order-related issues after purchase.

Reporting an Issue

If your order arrives:

  • Damaged
  • Incorrect
  • Incomplete
  • Defective

Please contact:

[email protected]

Provide:

  • Order number
  • Product details
  • Explanation of the issue
  • Images if needed

Return Assistance

Eligible return requests can be submitted within:

14 days after receiving the order

Our team will review your request and provide further instructions.

Customer Support

Customers are encouraged to contact Averong directly so we can review concerns and provide appropriate assistance.

This policy does not limit any rights available under applicable consumer protection laws or payment-provider procedures.

Email:

[email protected]

Get in touch