Privacy Policy

Averong respects the privacy of visitors and customers using averong.com.

This policy describes how information may be handled when customers browse our website, purchase products, or communicate with our support team.

Information Related to Store Activities

During normal shopping activities, Averong may receive information required to provide services, including:

  • Customer name
  • Email address
  • Contact details
  • Shipping information
  • Billing information
  • Order records
  • Customer communications

This information allows us to process purchases, arrange delivery, respond to enquiries, and manage after-sales requests.

Information Collected Through Website Operations

When visitors access averong.com, certain technical information may be collected automatically.

Examples include:

  • Browser type
  • Device information
  • IP-related technical data
  • Website interaction records

Such information helps us maintain website performance, improve usability, and protect website operations.

How Information Supports Our Services

Customer information may be used to:

  • Complete transactions
  • Provide order updates
  • Arrange shipping
  • Handle returns and refunds
  • Answer customer questions
  • Improve website experience
  • Detect suspicious activities
  • Meet legal requirements

Partners Involved in Providing Services

Some information may be processed by trusted providers supporting our operations, including:

  • Payment service providers
  • Logistics partners
  • Website technology providers
  • Customer support services

These providers receive information only when necessary for their relevant services.

Averong does not sell customer personal information.

Protecting Information

We apply reasonable security measures designed to reduce risks of unauthorized access, misuse, or disclosure.

However, no electronic transmission or storage method can guarantee complete security.

Privacy Requests

Customers may contact us regarding personal information requests, including applicable access, correction, or deletion requests.

Email:

[email protected]

Updates to This Policy

Averong may update this Privacy policy when necessary due to changes in business operations or legal requirements.

The latest version will be published on averong.com.